Apraksts

We are very excited to recruit for a new role in Sliema, Malta. This position will be for our client - an online gambling company - and is based in the seaside town of Sliema. This Mediterranean city is full of activity, fun, restaurants and culture. 
The role

Prasības

Requirements

We are looking for candidates who have:

Excellent communication skills both verbally and written in NORWEGIAN and ENGLISH

Previous customer service experience, preferably in a contact centre environment but not a must

Proactive and forward thinking skills

Flexible, able to work rotating shift patterns including night shifts

Computer literate and fast typing skills

Eagerness to learn and develop

Pienākumi

As a Customer Service Specialist you will be the first point of contact for online players. You will be giving the best service via email, phone and live chat. Taking ownership of issues, solving any problems the first time round is important in this role. You will help your customers with a wide range of queries including explaining how certain games work, solving logging in issues and advise on responsible gaming tools.Besides this you will build retention with your customers, making them feel welcome, and ensure that they are enjoying their full casino experience.

Ko mēs piedāvājam

Atslēgvārdi

Algas informācija

competitive plus relo package

Papildus informācija

Nodrošīnātie labumi

flight reimbursement, paid training, 2 weeks hotel on arrival

Atrašanās vietas informācija

Bildes

Izveidots 4 Mēneši agrāk